When someone is detached from everyone, feels there is no reason to continue, and is at the point of suicide, it is still possible to reach that person with kindness. Kindness and care have an extraordinary power. We are preparing a package of training for our Crisis Support Volunteers, because excellent training is important – but never underestimate the power of care and kindness, which cannot be taught, but which have the power to profoundly change the direction of a person’s life.